Samuel
Teresa
Frequently Asked Questions
Please read our FAQ before sending us a message.
1.How to proceed an order?
Step 1: When you intended to buy something, pls send me an inquiry by email, or whatsapp.
step2: I will reply you with a quotation as soon as I receive you inquiry.
Step3: We will negotiate products, price, package, payment methods and so on.
Step4: You arrange the payment.
Step5: I will arrange the shipment after receiving you money.
Step6: The tracking number of the parcel will be sent to you.
Step7: Trace the tracking number on website until you receive it.
2.: If the inspection result can not meet the agreement between the two sides, can you bear all the losses caused by this?
A: Yes, we can. We guarantee that the samples provided will meet the needs of our clients and we will bear the risk of default.
3.: What are your payment terms?
A: We can accept various payment methods, Western Union, T/T, BTC (Bitcoin),Paypal etc.
4: Are there any discounts?
A: Yes, for bulk purchase orders, we always support with better price.
5: How about the delivery time?
A: The delivery time is about 7-15 days after confirming the payment. Delivery times vary from country to country,and the airline,we ship by express special line, door to door, including custom clearance.If parcel lost, we guarantee do reship.
6: Can your company accept the special requirements of customers,like customize logo, label, caps color?
A: Of course, we can accept OEM labels, logo, cap color and print on caps, etc.
7.: What is the shipping method?
A: For shipping, we express by air, such as Fedex, UPS, DHL, EMS.
Send us an email
Emails are answered within 24 hours. Please always check your spam box as we may send information links and attachments pertinent to your questions.
Sesam Street 323b, 4010, Norway
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST